Privacy policy

PRIVACY POLICY

Consultkaar – Salaah Joh Banaye Har Raah Asaan

Consultkaar – Salaah Joh Banaye Har Raah Asaan (“Consultkaar”, “we”, “our”, “us”) is committed to protecting the privacy and personal data of Users seeking consultation services on our platform.

By using our mobile application, or services, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

When you register or book a consultation, we may collect:

Full Name

Email Address

Mobile Number

Profile details
 

Consultation preferences

Payment details

Communication records with advisors
 

2. How We Use Your Information

 

We use collected information to:

Create and manage accounts

Connect with suitable advisors

Process payments securely

Improve consultation experience

Provide customer support

Ensure platform security

Prevent fraud and misuse

Send service updates and notifications

Comply with legal requirements

We strictly do not sell personal data to third parties.

 

3. Data Sharing Policy

 

Information may be shared:

Between Users and Advisors for consultation purposes

With verification agencies (for advisor credential checks)

With government authorities when legally required

With trusted service providers under strict confidentiality agreements

We never share sensitive data without lawful purpose or user consent.
 

4. Payment & Financial Data

All payments are processed through secure and encrypted third-party payment gateways. Consultkaar does not store full debit/credit card details on its servers.

Advisor payout details are stored securely and used only for payment processing.
 

5. Data Protection & Security Measures

We implement:

Encrypted data transmission (SSL)

Restricted internal access to sensitive data

Regular system monitoring and security audits

However, while we take strong precautions, no digital system is completely immune to risks.
 

6. User Rights

Users have the right to:

Access their stored data

Update or correct personal information
 

7. Data Retention

We retain personal and professional data only for as long as necessary to:

Provide services

Resolve disputes

Meet legal and regulatory obligations

After this period, data may be securely deleted or anonymized.
 

8. Confidentiality of Consultations

Consultkaar respects the confidentiality of consultations. However:

We are not responsible for information voluntarily shared between Users and Advisors outside the platform.

Advisors are expected to maintain professional confidentiality standards.

 

9. Children’s Privacy

Our services are intended for individuals aged 18 years or older. Minors may use the platform only under parental or legal guardian supervision.

 

10. Policy Updates

Consultkaar reserves the right to update this Privacy Policy at any time. Continued use of the platform after updates constitutes acceptance of revised terms.

 

11. Contact Information

For privacy-related concerns, contact:

Email: consulkaar@gmail.com
Address: JDA Colony, Sirsi Road , Bhankrota , Jaipur , Rajasthan 302026

 

Consultkaar – Salaah Joh Banaye Har Raah Asaan is built on trust, transparency, and responsibility. Protecting the privacy of both Users and Advisors is central to our mission of creating India’s first all-field consultation platform.